top of page

Terms & Conditions

10% Off Return Trip Promotion

  1. Eligibility: This promotion is available to customers who book a return trip with MyTaxiBuddy (both pickup and return service confirmed).

  2. Discount Details: Customers will receive a 10% discount on the return (last) trip fare only.

  3. Booking Requirement: The return trip must be booked at the same time as the initial pickup to qualify for the discount.

  4. Validity: This offer is valid until further notice and is subject to availability.

  5. Other Terms:

    • The discount applies to the fare of the return trip only (excluding extra charges like waiting time, additional stops, etc…).

    • This promotion cannot be exchanged for cash or combined with other offers unless stated otherwise.

    • MyTaxiBuddy reserves the right to amend or withdraw the promotion at any time without prior notice.

5% Off Bulk/Group Booking Promotion

  1. Eligibility: This promotion is available to customers who book a minimum of five (5) rides or services with MyTaxiBuddy in a single booking.

  2. Discount Details: Customers will receive a 5% discount off the total fare for the group booking.

  3. Booking Requirement:

    • The total booking value must be RM700 or above to qualify for the discount.

    • All rides must be booked together under the same reservation.

  4. Validity: This offer is valid until further notice and is subject to availability.

  5. Other Terms: 

  • The discount applies to the overall fare only (excluding extra charges like waiting time, additional stops, etc…).

  • This promotion cannot be exchanged for cash or combined with other offers unless stated otherwise.

  • MyTaxiBuddy reserves the right to amend or withdraw the promotion at any time without prior notice.

Waiver of International Currency Charges on Deposit

  1. Eligibility: This offer is available to customers making a booking with MyTaxiBuddy who choose to place a 30% deposit payment.

  2. Offer Details:

    • Customers who pay a 30% deposit will have the International Currency Charges (normally 4.3%) waived for the deposit amount.

    • The balance payment (remaining 70%) made via Stripe will still be subject to the standard International Currency Charges (4.3%).

  3. Booking Requirement:

    • The 30% deposit must be paid at the time of booking confirmation.

    • Payment must be made via Stripe or another approved payment method.

  4. Validity: This offer is valid until further notice.

  5. Other Terms:

    • This waiver applies only to the deposit portion; balance payments are charged as per Stripe’s international fee rates.

    • MyTaxiBuddy reserves the right to amend or withdraw this offer at any time without prior notice.

Additional Charges

At MyTaxiBuddy, we strive to provide transparent and fair pricing. Certain additional charges apply in the following situations:

  1. Midnight Surcharge

    • A surcharge will be applied to bookings made between 11:00 PM and 7:00 AM.

    • The midnight surcharge varies depending on vehicle type.

  2. Countryside / Rural Area Surcharge

    • For bookings to or from countryside or rural areas that are outside of MyTaxiBuddy’s standard service zones, an additional surcharge will apply.

    • The surcharge is based on distance and is calculated based on location.

    • Surcharge details will be provided at the time of booking.

  3. Additional Waiting Time Charges

    • If you exceed the specified waiting time at the pickup location, additional waiting time charges will apply.

    • Standard waiting time is 30 minutes after which RM 1 per minute will be charged.

bottom of page